Sorveo · Real-Time Alerts

From event to operational action — in seconds.

Sorveo's alerting pipeline is built for outcomes, not volume. Confidence-gated, time-of-day-aware, escalation-driven, multi-channel. Designed to defeat alarm fatigue from day one.

Real-time alerts on AI CCTV feed
Feature overview

What makes Sorveo alerts actionable.

Seconds-fast detection

Edge inference and continuous monitoring deliver 2–10s event-to-alert latency for clear events.

Confidence-gated

Per-alert-type confidence thresholds. Below threshold, events log silently. Above, they surface to operators.

Time-of-day rules

Same camera, different rules at 14:00 and 02:00. Configure once; apply automatically.

Exclusion zones

Per-camera zone masks let you suppress alerts in legitimate-activity areas without losing the rest of the camera.

Escalation chain

Unacknowledged alerts auto-escalate per defined SLA — from operator to supervisor to external response.

Multi-channel delivery

Dashboard, mobile app, SMS, voice escalation, email, SIEM/PSIM webhook. Per-alert-type routing.

Benefits

What changes when alerts are designed, not just generated.

Use cases

Alert types we support out of the box.

Behaviour

Loitering & dwell

Configurable dwell-time thresholds per zone. Common for ATM lobbies, high-value displays, restricted areas.

Perimeter

Intrusion & perimeter crossing

Zone-cross detection with time-of-day rules. Common for after-hours and restricted-area enforcement.

Watchlist

Face / plate / pattern matches

Watchlist matches across faces, plates, and behaviour patterns escalate per their dedicated routing.

Anomaly

Unusual movement

Anomaly detection against learned baseline of normal activity surfaces what the operator wouldn't have noticed.

Health

Camera-health alerts

Camera offline, drift, obstruction, tampering. Routes to maintenance, not security.

Crowd

Capacity & queue thresholds

Per-zone occupancy and queue-length thresholds. Common for malls and hospitality.

Industries

Alerting tuned per vertical.

Frequently asked

Real-time alerts FAQ.

What's the alert latency on Sorveo?

Typical latency from event onset to operator-visible alert is 2–10 seconds for clear events, 10–30 seconds for complex behaviour patterns. Edge processing handles latency-sensitive detections locally.

How does Sorveo avoid alarm fatigue?

Confidence thresholds, time-of-day rules, exclusion zones, repeat-event collapsing, cross-modal correlation, and per-source false-positive tracking. Typically reduces alert volume by 80–95%.

Where can alerts be routed?

Control-room dashboard, mobile app push, SMS, voice escalation, email, webhook to SIEM/PSIM platforms, or any combination configurable per alert type.

Read the deep-dive on how real-time alerts reduce incidents →

Real-time alerts

Measure the MTTD change on your operation.

30-day pilot. Before / after measurement. See the seconds drop.